We’re making it easier than ever to capture important details from your conversations with our new Entities Extraction feature. This AI-powered tool automatically identifies and extracts key information—such as emails, names, company names, addresses, phone numbers, and dates—directly from call transcripts. These Insights are then displayed in the Details section of each Conversation, ensuring quick access to crucial data without the need for manual review.

With Entities Extraction, teams can save time, reduce errors, and improve workflow efficiency. Whether following up on a lead, verifying customer information, or tracking key interactions, this feature helps you focus on meaningful engagement rather than data entry. Say goodbye to lost details—now, every important piece of information is right where you need it!