john

Yeastar Banafo Integration: Automatically Transcribe PBX Calls with AI Insights

by

Yeastar Banafo Integration: Automatically Transcribe PBX Calls with AI Insights If you use a Yeastar PBX system, we have great news: you can now take full advantage of the new Yeastar Banafo integration to simplify your call management and unlock powerful AI features. This new integration enables you to automatically send your Yeastar call recordings … Read more

Banafo Slack, Microsoft Teams & Webhook Integration: Automate AI Insights

by

🧠 Turn AI Insights Into Team Actions — Automatically We’re excited to announce powerful new integrations for Banafo: Slack, Microsoft Teams, and Custom Webhooks. With these new features, Banafo becomes not just your personal transcription assistant — but your team’s communication powerhouse. 🔗 Why Integrations Matter At Banafo, we believe your conversations are more than … Read more

New: Export Multiple Calls with AI Insights in CSV Format

by

📦 Export Multiple Calls with AI Insights – Now Available for PRO Users 📊 Streamline Your Analysis with Bulk Call Export We’re excited to announce a powerful new tool for Banafo PRO users: the ability to export multiple calls in CSV format, complete with AI-generated insights, categories, and key metadata. Whether you’re managing customer feedback, … Read more

New AI Call Compliance Check Feature Now Available on Banafo

by

💡 What Is the AI Call Compliance Check? We’re excited to introduce the AI Call Compliance Check, a powerful new feature on your Banafo dashboard designed to help you automate call compliance and quality assurance. With this new tool, you can define a custom list of steps that every call should follow. Banafo’s AI engine … Read more

New Banafo for Android: Smarter, Sleeker, and Packed with AI Power

by

We’re thrilled to announce the latest version of Banafo for Android is now live — and it’s our smartest update yet. Our new Banafo app for Android lets you record audio, upload audio files, and get instant transcripts powered by advanced large language models (LLMs). Whether you’re capturing ideas on the go or reviewing meetings, … Read more

Introducing AI Insights: Automatically Identify Key Details in Conversations

by

We’re making it easier than ever to capture important details from your conversations with our new Entities Extraction feature. This AI-powered tool automatically identifies and extracts key information—such as emails, names, company names, addresses, phone numbers, and dates—directly from call transcripts. These Insights are then displayed in the Details section of each Conversation, ensuring quick … Read more

Introducing Tags: Smarter Call Management with AI

by

Managing conversations efficiently is key to understanding customer needs and improving team productivity. That’s why we’re introducing Tags, our new AI-powered Conversation Classification feature. Tags automatically apply predefined labels to calls using auto-generated transcripts, making it easier to categorize conversations, track trends, and prioritize actions. To ensure flexibility, Tags can also be customized—allowing businesses to … Read more

Introducing Live Captions for Schools & Events

by

A Step Forward for Event Inclusivity We’re thrilled to announce the launch of our new, cost-effective live captioning service, designed to make live events and educational environments more inclusive and engaging than ever before. With the goal of breaking down barriers and ensuring everyone can participate fully, our service leverages the latest in speech recognition … Read more

Banafo Android app – new version

by

The Banafo Android app has a new release version on the Google Play Store. Banafo Transcript and Captions now includes various fixes and improvements, as well as totally brand new features!

The biggest addition to our new feature list is the inclusion of Captions! If you have trouble hearing, or need closed captions – we’ve got you covered.

Captions

There are now closed captions available in the Banafo app for Android, turn on from CC button next to the Record button on Record screen. Captions will begin to appear in the center of the Record screen, a recording must be started. Or use the specifically dedicated Captions tab, read below for more.

Read more